City of Winston-Salem
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Water/Stormwater Bill Pay
>> Water/Stormwater Bill Pay >  

Welcome to the City of Winston-Salem's Secure Electronic Water/Stormwater Bill Payment and Customer Service web page. To login, enter your:

  • Account Number
  • PIN (the last 4 digits of your Customer number)

Account Number

OR Payment Only

Once logged in, you can:

  • Sign up for paperless billing (e-notify)
  • See account information
  • View your bill
  • Make a payment
  • Request a service disconnect
  • Request an investigation of meter reading (higher-than-normal consumption of water)
  • Correct account information
  • Add additional service locations to your account
  • Start or stop irrigation service
  • Send a general comment
If you are a new water customer: